The primary responsibilities for this position include gathering of documents on closed transactions,
communicating with Affiliates (Real Estate professionals & lenders) and entering data into Salesforce.
This role provides a critical function for supporting a broad range of legal, transactional, compliance and
administrative matters as it relates to Rewards to our heroes.
Essential Duties and Responsibilities:
- Provide answers or responses to Affiliates questions and concerns
- Provide information about products and services
- Calculate payments
- Review or make changes on customer accounts
- Document all correspondences with Affiliates in Salesforce
- Participate in Weekly team meetings
- Enter customer transaction data into spreadsheets and track key metrics
- Perform other duties as directed
Knowledge, Skills, and Abilities Required:
- Excellent understanding of Salesforce CRM System
- Self-driven and resourceful with ability to multi-task effectively
- Highly-attentive to details with strong communication and organization skills
- Bachelor’s degree or greater, or the equivalent experience
- Self-driven, resourceful, and passionate about helping others succeed. Professional in
demeanor and communication, with a positive attitude to overcome any conflict. - Must be comfortable moving data electronically; performing downloads/uploads in
databases.
Location Requirements
This position will work primarily from our headquarters in Brooklyn Park, MN (western suburb of Minneapolis). Local candidates only please.
Sound like your dream job? Apply by e-mailing a copy of your resume, cover letter, and compensation expectations to Jessie Henry at jessie@homesforheroes.com.
